Safe vacation summer 2021
Of course, we will comply with the measures prescribed by law and carry them out in the usual South Tyrolean quality and safety.
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- On each floor and at all entrances we have placed disinfectant dispensers
- It is compulsory in all of South Tyrol to wear a face mask when encountering people at distances of less than 1 meter. We will provide you with one free of charge.
- The distance rule does not apply to people traveling together or living together (families, couples).
- Cleaning protocols and behavioral instructions have been placed in all areas.
- We will be happy to provide you with the protective masks for using public transport or visiting exhibitions and museums.
Cleaning of the rooms and facilities
- Our cleaning protocols have been changed and tightened. A professional ozone treatment is an outstanding measure to sanitize the rooms upon departure. This treatment guarantees a 99.22% virus and bacteria free environment. The room will not be entered by anyone after the treatment until your check-in. With this measure we guarantee the highest level of cleanliness in every room.
- After the room has been sanitized, it must not be entered by anyone, including our staff.
- Articles of daily use such as telephone, remote control, wellness bag and pillows are disinfected after each departure.
- All common areas will be disinfected. Contact surfaces such as buttons by the elevator, door handles and tables are cleaned continuously.
- You can renounce the daily cleaning - and therefore avoid a visit from the chambermaids.
- Our employees work with face masks and gloves everywhere where intended.
- Body temperature is measured before starting work.
- Our staff and Senoner family are part of the "Tested Staff" campaign and are tested at least 2x a week or alternatively have the European Green Pass
Food and beverage
- Our facilities offer generous space, which means that the distances between the tables are more than 1.5 meters.
- After breakfast and dinner, the facilities are thoroughly cleaned and disinfected.
- The buffets at breakfast and dinner will be usable, but only with a face mask and gloves. You will not need a face mask or gloves at the table itself.
- We also offer breakfast and dinner as room service options. The same applies to the daily, beverage and wine menus, which are also available electronically.
Wellness area: European Green pass required
- Outdoor swimming pool on the roof as well as the sunbathing lawn can be used as long as the distances are maintained.
- Indoor whirlpool can be used with the distance regulation
- The two bio sauna and the Finnish sauna as well as the steam bath are operating.
- Disinfectants for cleaning the sun beds are available.
- Towels will be in the room and not in the publicly accessible areas.
Hiking and biking
- The ski lifts and alpine huts will open as planned from the beginning of June. Appropriate regulations apply here as well.
The above measures are updated according to the law as of 03.08.2021. If something changes in this regard, which we hope, we will adapt the measures to the protective measures prescribed in the national law.